Shipping policy

1. Address Verification To ensure timely delivery and prevent shipment returns, we verify every shipping address. Please ensure you provide your complete address and a valid phone number. Orders with incomplete information may be placed on hold for verification.

2. Order Processing & Delivery

  • Dispatch Time: Once an order is placed, it is dispatched within 24 – 48 hours.

  • Delivery Time: Delivery generally takes 3 – 5 working days from the date of dispatch. Please note that while we strive for speed, delivery times may occasionally extend due to unforeseen circumstances.

  • Tracking: Once your order is dispatched, you will receive a tracking link via email and text message.

  • Courier Partners: We partner with reliable third-party courier companies to ensure your order reaches you smoothly and quickly.

3. Shipping Charges

  • Prepaid Orders: We offer Free Shipping on all prepaid orders.

  • Cash on Delivery (COD): A flat fee of ₹50 is applied to all Cash on Delivery orders.

4. CONTACT US

If you have questions about this policy or wish to exercise your data rights, please contact us at:

  • Legal Name: MAHI ENTERPRISES

  • Website: diamondzar.in

  • Email: contact@diamondzar.in

  • Phone: +91 9619736547

  • Address: Shop No. 2, Datta Khengle Chawl, Kurar Village Road, Malad East, Mumbai, Maharashtra - 400097